Help & FAQ
Getting Started
Which sports does Sportsbook Science Analytics cover?
Seven leagues — NFL, NCAA Football, CFL, Golf, NBA, NHL, and Soccer — each live at their own path on sportsbookscienceanalytics.com (nfl, ncaaf, cfl, golf, nba, nhl, soccer), with one account across all of them. NFL, NCAA Football, CFL, Golf, NBA, and NHL have live dashboards today; Soccer is in development.
The home page at sportsbookscienceanalytics.com lists every league with its current status.
How do I access my subscriptions?
Sign in with Google from the Account button in the nav bar (or at /signin). Your packages, renewal dates, and billing all live on your account page.
Packages are purchased on the pricing page — one sign-in works across every SSA league site.
Sign-in & Browser Support
Why does Safari sometimes ask me to sign in again?
SSA stores your sign-in state in a first-party session cookie scoped to sportsbookscienceanalytics.com, which works in Safari with default privacy settings (including Prevent Cross-Site Tracking enabled). The cookie is set HttpOnly + Secure + SameSite=Lax, so Safari ITP does not interfere with it.
Cases where you may still see the sign-in prompt:
- Your 14-day session has expired — sign in again, the new session will carry across all league sites.
- You're in a private browsing window (cookies don't persist between private sessions).
- You've cleared cookies for
sportsbookscienceanalytics.comor any of its subdomains. - You have a browser extension or content blocker that strips cookies aggressively.
If sign-in fails for any other reason, contact us (link at the bottom of this page).
Which browsers are supported?
Current desktop versions of Chrome, Edge, Firefox, and Safari are all supported. Mobile Chrome and Safari on iOS work as well. SSA is built with progressive enhancement — older browsers will see the dashboard but may not get the smoothest cross-league sign-in experience.
I'm signed in on one league site. Will I be signed in on the others?
Yes. Every public league page lives on sportsbookscienceanalytics.com (like sportsbookscienceanalytics.com/nfl), and sign-in happens once at that same domain — one account covers NFL, NCAAF, CFL, Golf, NBA, NHL, and Soccer, and every league page recognizes you without a second sign-in prompt.
Sessions last 14 days. After that, you'll see the sign-in prompt once more, and the new session covers the next 14 days across every league page.
Data & Models
How often are the dashboards updated?
Refresh cadence varies by league:
- CFL, NCAAF, and the NFL ELO Model — odds and picks refresh hourly to every 3 hours during the season.
- NBA and NHL — odds hourly, model refresh every 3 hours during the season.
- Golf — every 3 hours during tournament weeks.
- NFL Mock Draft Tracker — once daily during draft season (January–April).
- Soccer — in development; its refresh schedule will be published when it launches.
Where does the data come from?
Each league has its own source: DataGolf for Golf, CFL.ca for CFL, ESPN for NBA, the NHL's own API for NHL, a mix of public mock-draft sites for NFL, and similar public/aggregator feeds for Soccer. Specific source attribution is shown in each dashboard's footer when applicable.
Account & Billing
How do I cancel my subscription?
From your account page, choose Manage billing — it opens the secure Stripe billing portal where you can cancel anytime, update your card, or download invoices. No phone calls, no retention scripts.
Canceling stops the next renewal; your access runs through the end of the period you've already paid for.
Do you offer refunds?
Payments are non-refundable except where the law requires otherwise. Instead of a refund maze, you can cancel anytime — canceling stops the next renewal, and your access runs through the end of the period you've already paid for.
The full policy is in the Terms of Service.
Something Else
I found a bug or have a feature request. Who do I tell?
Email jdwilson@sportsbookscienceanalytics.com with as much detail as possible: which league site, which browser, what you saw vs. what you expected. Screenshots help.
Responsible Gaming
Sportsbook Science Analytics is an analytics and entertainment product. Nothing on this site is gambling, betting, investment, or financial advice, and nothing on this site should be treated as a reason to place a bet. Our models can be wrong, and past performance does not guarantee future results. Any wagering decisions you make are your own, and you bear all risk and all losses; if you choose to wager, bet only what you can afford to lose.
If you or someone you know has a gambling problem, call 1-800-GAMBLER (National Problem Gambling Helpline) or visit ncpgambling.org.